My Documents

Build and maintain your organization's compliance document collection

My Documents is where you organize your own compliance documents.

Creating Documents

To create a document:

  1. Navigate to My Documents
  2. Click Create Document
  3. Fill in the document details:
    • Name - Clear, descriptive name (e.g., ā€œAML Policy 2025ā€)
    • Description - Additional context about the document
    • Category - Select from Policy, Procedure, Governance, IT/Security, HR, Finance, or Other
    • Expiration Date (optional) - Set when the document needs renewal
    • Owner (optional) - Assign someone responsible for maintaining this document
  4. Upload your files by dragging and dropping or clicking to browse
  5. Click Create

āœ… Success: You’ll see ā€œUpload successful - Documents have been uploaded successfullyā€ and your document will appear in the Library tab.

šŸ’” Tip: Build your document library proactively before requests arrive. This makes responding to external requests faster and ensures you always have up-to-date documents ready to share.

Managing Document Versions

Documents in Cable maintain a complete version history. Every time you upload new files, a new version is created.

When to create a new version (upload new files):

  • Policy is updated with new regulatory requirements
  • Document content changes
  • Files are added or replaced

When to update metadata (change details about your document):

  • Changing the document name
  • Updating the description
  • Adjusting expiration date
  • Reassigning the owner

Adding a New Version

To upload a new version of an existing document:

  1. Navigate to Documents → Library
  2. Click on the document you want to update
  3. Click Upload New Version
  4. Upload your updated files
  5. Add Version Notes describing what changed (e.g., ā€œUpdated Section 3.2 per new regulationsā€)
  6. Click Submit Version

āœ… Success: You’ll see ā€œVersion uploaded - New document version has been uploaded successfully.ā€ All linked document requests automatically show the new version.

šŸ’” Tip: Add descriptive version notes when updating documents. This creates a clear audit trail for compliance purposes and helps partners understand what changed.

Viewing Version History

To see all versions of a document:

  1. Click on a document in your Library
  2. Click Show other versions
  3. Each version shows:
    • Upload date and time
    • Who uploaded it
    • Version notes
    • Attached files

All versions are preserved forever for compliance and audit purposes.

Organizing Your Library

Using Categories

Categories help you organize and filter documents. Choose the category that best fits:

  • Policy - Governance policies (AML, KYC, Privacy, etc.)
  • Procedure - Standard operating procedures
  • Governance - Board minutes, governance documents
  • IT/Security - Technical security documentation
  • HR - Human resources documents
  • Finance - Financial statements, audit reports
  • Other - Everything else

šŸ’” Tip: Use consistent naming conventions for documents across your organization (e.g., ā€œAML Policy 2025ā€ rather than ā€œpolicy_final_v2_FINALā€). This makes searching and filtering much easier.

Assigning Owners

Assign an owner to make someone responsible for keeping a document up-to-date:

  1. Open the document detail page
  2. Click Assign Owner
  3. Select a user from your organization
  4. They’ll be notified of the assignment

āœ… Success: You’ll see ā€œ[User name] is now the owner.ā€

Setting Expiration Dates

For time-sensitive documents like annual policies:

  1. Set an Expiration Date when creating or editing a document
  2. Cable will mark documents as EXPIRED after this date
  3. Use this as a reminder to review and update the document

Archiving Documents

To hide old or outdated documents without deleting them:

  1. Click the three dots on a document’s actions
  2. Select Archive
  3. Confirm the action

Archived documents:

  • Can still be viewed by filtering for archived items
  • Preserve all version history
  • Can be unarchived later if needed with the same process

āœ… Success: You’ll see ā€œDocument archived - The document has been archived successfully.ā€