Paper Trails has been rebuilt with a faster list, better visibility from the homepage, and correct workspace scoping across parent and child organizations.
Key Features:
Faster List: Filtering, sorting, and pagination stay fast and consistent even on the largest organizations with thousands of trails
Search: A new search bar on the list lets you find a specific trail by keyword instead of scanning or filtering down to it
Homepage Widgets: Paper Trails metrics now surface on your homepage so the most urgent work is visible the moment you log in
Workspace Scoping: The list respects your selected workspace consistently, so parent-org users no longer see child-org trails bleed into their default view
These improvements deliver a faster day-to-day experience for compliance teams managing large trail volumes and eliminate cross-workspace visibility confusion.
Analytics has graduated from beta to a core part of Cable. The feature is now available to every organization by default (no feature flag required), and the legacy Dashboard has been retired in favor of a single Analytics home.
Key Features:
Analytics now provides one unified place for executive, subject, and QA insights, removing ambiguity about where to find compliance data and simplifying the sidebar for every team.
The Risk Assessment wizard has been overhauled with a cleaner navigation pattern, scores that update as you edit, and a noticeably faster page load. URLs have been simplified at the same time, and the deprecated Custom Risk Builder has been retired.
Key Features:
/risk-assessment/fincrime/... has been flattened to /risk-assessment/..., with permanent redirects so old links continue to workA faster, more polished wizard, with progress and scores that stay in sync with the work you’re actually doing.
Workflows can now be drafted from your own compliance documents. Upload policies, procedures, or regulations, describe the scope, and Cable proposes a complete workflow (tests, data attribute mappings, and source citations) for you to review and approve before anything is saved.
Key Features:
From Documents Tab: A new path on workflow creation accepts one or more documents alongside a scope description
Reviewable Drafts: Each proposed test shows the source document citation and the data fields it requires, inline. Edit names, edit descriptions, add tests, or remove them before approving
Cited Sources: Every test keeps a reference back to the document it came from, so reviewers can trace each control to its origin
Manual Path Unchanged: The existing Manual creation tab is untouched for teams that prefer to build workflows by hand
Document-driven creation turns the slowest part of standing up a new workflow (translating a policy into tests) into a review step, while keeping you as the authority on what actually gets saved.
Admins can now configure URL templates that turn subject IDs across Cable into clickable links to your internal systems, like case management tools, KYC platforms, or anywhere else your team needs to jump to.
Key Features:
Template Management: Create, edit, and delete link templates from Settings → Preferences, with a label, subject type, optional group label, and URL template
Per Subject Type: Configure different links for different subject types so each subject only shows the destinations that make sense for it
Multiple Links Per Subject: Add as many templates as you need; group labels keep them organized when there are several
This eliminates the copy-paste-into-another-tab step that compliance teams hit dozens of times a day when investigating subjects across systems.
First-time users now get a quick tour of Cable’s main surfaces (Tests, Paper Trails, Risk Assessment, Actions, and Settings) the moment they sign in, with deep links into each section.
Key Features:
Personalized First-Run: Greets each new user by first name with product-accurate descriptions of where to go for what
Replayable Anytime: A “Welcome to Cable” link in the sidebar footer reopens the modal whenever someone wants a refresher
Existing Users Unaffected: The modal only auto-opens for users created after this release, so your current team won’t be interrupted on their next login
Faster, more confident onboarding for new teammates, without forcing them to find the right surface by trial and error.
Settings → People now supports exporting your full user list as a CSV, with last-login timestamps recorded per user, built for the access reviews that compliance and security teams run on a recurring cadence.
Key Features:
Whether you’re pruning dormant accounts or producing evidence for an auditor, the data you need is now one click away.
Org admins can now deactivate users directly from Settings → People, replacing the support-ticket flow that engineering had been running by hand. Deactivations are scoped per-org, fully audited, and reversible.
Key Features:
Row-Level Actions: Each user has a menu with the right action for their state. Deactivate for active users, Resend Invite or Deactivate for invited users, Reactivate for deactivated users. A confirmation dialog spells out what’s preserved and what’s removed
Per-Org Scope: Removes the user from this organization only. Memberships in other orgs stay intact, so parent-org admins can offboard from their own org without affecting child-org teams
Last-Admin Protection: Cable refuses to deactivate the final remaining admin of an organization, preventing accidental lockouts
Reactivation via Re-Invite: Restoring access reuses the standard invite flow. Past activity, comments, trail events, and investigations all remain attached when the user returns
Audit-Ready Export: The user CSV now captures the deactivation date and who performed the deactivation alongside the existing fields, built for the recurring access reviews that compliance and security teams run
Show Inactive Users Toggle: A new switch on the People tab reveals deactivated and suspended members for review and reactivation
Departures, contractor turnover, and quarterly access reviews are now fully self-service for org admins, with a complete audit trail attached to every change.
Org admins can now resend an invite directly from Settings → People for any user still in the Invited state. No more reaching out to support to recover a stale invite link.
Key Features:
A small but frequently-asked-for fix that closes the gap between “invited a teammate” and “they’re actually in the app.”
Controls can now be assigned with adequacy and effectiveness ratings applied across all sibling risks in a single action, eliminating the need to update each risk individually.
Key Features:
Bulk Apply Adequacy & Effectiveness: When editing a control’s adequacy or effectiveness rating, a checkbox lets you apply the same value to that control across all other risks in the group at once
Assurance Connection Toggle: The Add Control modal now shows a toggle for controls connected to Assurance, letting you choose whether to pull effectiveness from Assurance or set it manually
Smart Pre-fill: The Add Control modal pre-fills adequacy and effectiveness from the most recently updated instance of that control across sibling risks, reducing repetitive data entry
This is especially useful for frameworks where the same control appears across many risks and ratings need to be kept in sync.
The document request flow has been updated to make it clearer for users submitting documents and to reduce confusion around version labels.
Key Features:
Improved No-Document Flow: A contextual “Don’t have this document?” link now appears below the upload dropzone, replacing the buried dropdown action. Clicking it opens a modal to mark the request as not provided with a note
Auto-Submit on Upload: When a user uploads a file from a not-provided state, the request automatically transitions to submitted with the correct history recorded
Submitted Version Label: The version shown on a document request is now labeled “Submitted Version” instead of “Current Version” to reflect that it may be an older version linked at request time, not the latest
Files downloaded from Cable now use their original filename and open correctly in the appropriate application.
Workflows are now available, enabling banks and fintechs to automate compliance sample testing and QA from day one, with no integration required. Upload files (e.g. .pdf, .csv, .png), build reusable multi-step tests, and get structured results - all without writing a single line of code.
Key Features:
Generate Tests from Documents: Upload a QA checklist, a regulation or procedures and let Cable’s AI generate control tests automatically, eliminating the need to manually re-enter existing test specs
Clone Workflow: Duplicate an existing workflow — including all its test steps — with a single click. Useful for compliance teams managing similar workflows across multiple programs
Drag-and-Drop Uploads: Drop files directly onto the workflow run zone without clicking through a file picker
Run Results: View structured pass/flag results with analysis reasons for each test, and export results as CSV
Workflows are available for limited Beta to organizations with the feature enabled. Contact Cable support to get access.
The new Subjects Dashboard in Analytics provides visibility into subject-level test results, recurring issues, and remediation patterns across your compliance program.
Key Features:
Results by Subject: A matrix view showing pass/raise/N/A results across all tests for each subject, with search and pagination for large populations
Repeat Raiser Detection: Identify subjects that have been raised on multiple trails, with distribution charts showing how many times subjects have been flagged
Summary Metrics: At-a-glance cards for total subjects tested, average pass rate, manual remediations, and average days raising
Subject Links: Click through directly to subject details in your source system via configurable link templates
This dashboard helps compliance teams spot patterns in subject-level failures and prioritize remediation efforts based on repeat offender data.
The QA Dashboard brings quality assurance analytics into the unified Analytics section, replacing the legacy dashboard with richer insights and drill-down capabilities.
Key Features:
Process Effectiveness: Area-by-month heatmap showing right outcome rates, review rates, and SLA adherence with color-coded cells for quick visual assessment
Active QA Trails: Segmented bar visualization showing New, In Progress, and Overdue trail counts at a glance
Per-Area Drill-Downs: Expand any compliance area to see check-level tables and trend charts for granular performance analysis
Summary Metrics: Regulatory requirements, internal controls, and streak tracking for days without breaches or failures
Both dashboards benefit from pre-computed analytics tables that deliver results faster than before, ensuring a responsive experience even for organizations with millions of test results.
When renewing a document version, files from the previous version are now automatically carried forward into the new version form.
Key Features:
This streamlines document renewals for teams that frequently update versions while retaining the same supporting files.
Cable Documents now includes search functionality across all document views, making it easy to find specific documents, requests, and lists by name.
Key Features:
Search by Name: Search across documents, document requests, and desired document lists with real-time results
URL-Persisted Search: Search terms are saved in the URL, allowing you to bookmark and share search results
Clear Integration: Search works seamlessly with existing filters and sorting options
This feature transforms document discovery from manual scrolling through lists to instant search-based access, particularly valuable for organizations managing large document libraries.
Document tables now use server-side filtering and pagination, dramatically improving performance for organizations with large document collections.
Key Features:
Instant Loading: Tables load immediately, even with thousands of documents
Smart Filtering: Filter by category, status, and owner without loading all documents into the browser
Faceted Search: See available filter options based on your current data, with counts for each option
Multi-Select Support: Select multiple filter values simultaneously for precise filtering
Organizations managing hundreds or thousands of documents will see significantly faster page loads and more responsive filtering, making document management more efficient at scale.
Document versions can now be archived, helping teams manage document lifecycle and maintain clean version histories.
Key Features:
Archive Previous Versions: Archive outdated document versions while preserving them in the audit trail
Clear Archive Workflow: Dedicated archive modal with confirmation prompt prevents accidental archiving
Automatic File Cleanup: Associated files are properly handled during archiving to maintain storage efficiency
Archiving helps keep document libraries organized by hiding outdated versions from regular workflows while maintaining complete history for compliance auditing.
The Analytics Executive Dashboard now includes URL-based filter persistence and improved navigation to document details.
Key Features:
These improvements make it easier to collaborate on analytics insights and quickly drill down from high-level metrics to underlying document details.
The Settings area now features a mobile-responsive layout that works seamlessly across all device sizes.
Key Features:
This update ensures administrators can manage organization settings from any device, improving flexibility for on-the-go configuration changes.
Additional enhancements to improve the user experience:
Logo Management: Upload and manage custom organization logos directly in Settings with drag-and-drop support and image preview
Filter Persistence: Document table filters now properly persist when navigating between pages
Empty State Improvements: Better guidance when document tables have no results
Due Date Display: Removed redundant “(Overdue)” text from document request due dates for streamlined UI
Cable Analytics is now available in beta, providing executive-level insights into your compliance program performance. We can’t wait to hear your feedback! Please share your comments via Slack or customers@cable.tech.
Key Features:
Executive Dashboard: High-level overview of compliance metrics and trends designed for leadership reporting, including test pass rates, open paper trails, and remediation timelines
Compliance Visualizations: Charts and graphs that answer key questions like “How are my controls performing over time?”, “Which programs have the most open issues?”, and “What’s our average time to remediation?”
Program-Level Insights: Drill down into specific compliance programs to understand performance by control, risk area, or time period
Analytics transforms raw compliance data into actionable insights, helping organizations demonstrate program effectiveness to auditors, identify bottlenecks in remediation workflows, and prioritize resources based on risk.
Building on our document comments feature, Cable now sends notifications when you’re mentioned in or receive replies to comments.
Key Features:
Mention Notifications: Get notified immediately when someone @mentions you in a comment
Reply Alerts: Stay informed when someone replies to your comments
Centralized Notification Feed: All comment notifications appear in your notification center
This ensures important conversations don’t get missed, enabling faster response times and more effective collaboration.
Documents now automatically transition from Active to Expired status when their expiration date passes, keeping your library and requests accurate without manual intervention.
Key Features:
Automatic Status Updates: Documents transition to Expired status automatically on their expiration date
Expiration Date Display: View expiration dates directly on document detail pages
Status Badge Colors: Expired documents are clearly indicated with distinct visual styling
This automation reduces the manual overhead of tracking document validity and ensures your team always has an accurate view of current vs. expired documentation.
The Settings area now features an improved navigation hierarchy, making it easier to find and configure the options you need.
Key Features:
Sub-Navigation Structure: Settings are organized into logical groups with clear section headers
Improved Discoverability: Related settings are grouped together for easier access
Cleaner Layout: Reduced visual clutter makes navigation more intuitive
This update improves the administrative experience, particularly for organizations with complex configuration needs.
Several usability improvements make document management more intuitive and efficient.
Key Features:
Cable Documents is now available in beta, providing a centralized hub for managing compliance documentation across your organization.
To enable Documents for your organization, contact your Cable Customer Success Manager. We can’t wait to hear your feedback! Please share your comments via Slack or customers@cable.tech
Key Features:
Document Library: Store and organize compliance documents with categories, owners, and expiration tracking
Document Requests: Create and track requests for required documentation with status workflows and SLA tracking
Document Lists: Group related documents together for easier management and distribution
Version Control: Upload new versions while maintaining full history of previous iterations
Organization Hierarchy Support: Parent organizations can access and manage documents across child organizations
Cable now sends notifications for document-related events, keeping team members informed about changes to documents they care about.
Key Features:
This feature ensures compliance teams never miss important document updates, enabling faster response times and better collaboration across the organization.
Documents and document requests now support owner assignment, making it clear who is responsible for each item.
Key Features:
Owner Column: View document owners directly in list views for quick reference
Filter by Owner: Filter documents and requests by owner, including a “None” option for unassigned items
Inline Owner Editing: Change document owners directly from the metadata row without navigating away
This enhancement improves accountability and makes it easier to distribute document management responsibilities across your team.
Import multiple documents at once using Excel spreadsheets, dramatically reducing the time needed to populate your document request lists.
Key Features:
Excel Template Download: Download a pre-formatted template with the correct columns and validation rules
Schema-Driven Validation: Automatic validation ensures imported data meets your organization’s requirements
Deduplication: Built-in duplicate detection prevents accidental reimports
Preview Before Import: Review parsed data and fix errors before committing the import
This capability transforms document request list setup from a manual, time-consuming process into a streamlined bulk operation.
Add comments directly to documents and document requests, with support for mentions and threaded replies.
Key Features:
Inline Comments: Add comments directly in the document timeline without leaving the page
@Mentions: Tag team members in comments to bring items to their attention
Threaded Replies: Keep conversations organized with reply threads
Document comments create a clear audit trail of discussions and decisions, keeping all context in one place rather than scattered across emails and chat messages.
We’ve enhanced our Risk Assessment functionality with new download capabilities, making it easier for compliance teams to export and share documentation at any stage of the assessment process.
Key Features:
Download Questionnaires at Any Stage: Export questionnaires whether they’re unfilled, incomplete, or completed, giving teams flexibility to work offline and share with stakeholders
RA PDF Download Enhancement: Download Risk Assessment PDFs at any point in the process, not just after final approval
Integrated Questionnaire Content: Questionnaire pages are now automatically included in RA PDF exports for complete documentation
This update streamlines compliance workflows by eliminating the need to wait for final approval before accessing essential documentation, enabling teams to collaborate more effectively throughout the risk assessment process.
Cable now provides detailed explanations for why each subject was flagged in Paper Trails, extending the user experience from Tests to create a more efficient workflow.
Key Features:
This capability eliminates guesswork in compliance investigations, enabling teams to focus on targeted remediation rather than manual research across disparate systems.
We’ve automated the closure of Paper Trails when all flagged subjects are remediated via data updates, reducing manual work and keeping your control testing workspace organized.
Key Features:
This enhancement was specifically requested by compliance teams to streamline their daily workflows and reduce visual clutter in their Paper Trails dashboard.
Cable now provides detailed explanations for why each subject was flagged in a control test, enabling faster investigation, more effective remediation, and productive conversations with program stakeholders about specific control gaps.
Key Features:
Visible Throughout the Platform: Raise reasons appear in both Test results and associated Paper Trails, providing consistent context wherever flagged subjects are reviewed across the Cable application.
Clear Failure Explanations: Immediate visibility into specific failure types such as “Transaction Missing Sanction Screening,” “Person Missing DOB Verification,” or “Person DOB Verification Failed” - eliminating guesswork in compliance investigations.
Actionable Context Without PII: Detailed reasons that provide enough context to direct teams to the right internal systems and data sources while maintaining data privacy and security standards.
Granular Failure Categories: Comprehensive coverage of common failure types including missing data attributes, incomplete screenings, failed verifications, and data outside allowed parameters.
This capability transforms the compliance investigation process, reducing the time spent understanding alert triggers from hours to minutes and enabling teams to focus on targeted remediation rather than manual research across disparate systems.
We have made significant improvements to our data processing infrastructure to deliver faster results throughout the Cable platform. These enhancements ensure you have near real-time visibility into your compliance testing results.
Key Features:
This update addresses the foundation of how Cable processes and delivers the results of your control testing, resulting in a faster and more scalable experience across the entire platform.
Single Page of a Test (SPOT)
Understanding how control tests work and having the ability to immediately quantify any control’s effectiveness is critical for modern compliance organizations. Cable now provides a comprehensive Single Page of a Test experience that gives compliance teams immediate visibility into test details, results, and associated investigations without requiring technical support.
Key Features:
Complete Test Overview: Access all test information in one location including description, status, population size, and performance metrics, eliminating the need to consult multiple systems or request explanations from technical teams.
Integrated Test Results: View flagged subjects directly within the test page, enabling faster investigation and remediation without navigating between different areas of the platform.
Seamless Trail Navigation: Direct links to associated Paper Trails from the test page, providing complete visibility into ongoing and historical investigations related to specific control failures.
Centralized Test Management: Comprehensive test list view showing all tests, their current status, effectiveness, and risk areas in a single filterable and sortable interface.
This enhancement transforms test management from a fragmented manual experience into a self-service capability, enabling compliance teams to independently understand test logic, investigate failures, and manage their control testing lifecycle with more efficiency than ever before.