Product Updates


Improved pagination experience when working with large Trails

We have released a small update to the pagination UI for the account / subject list displayed on a Paper Trail. This change improves the manual page input field experience when working with large Trails.

Document request template sorting

You can now sort your document request templates list alphabetically. This will make it easier to find the template you need when creating a new document request.

Risk Assessment questionnaire deep linking

When working with a risk assessment questionnaire, you can now deep link to a specific question. This will allow you to share a link to a specific question with your team.

QA dashboard extended range

The QA dashboard will now show up to 12 months of data. This will allow you to see a longer history of your QA performance.



Suspended users shown on Users page

As we move into the third year of working with some of our customers, it’s inevitable that some users end up moving on from their roles. Having them clearly marked as “suspended” on the Users page provides clarity to your teams as they work in Cable.


Currency localization in Risk Assessment

Our customers are spread out across multiple geographies, meaning multiple currencies!

Our Risk Assessment now considers where you are and updates the currency to match your location. Completing the questionnaire is now even easier.


Single Cable app

We’ve been so busy building features and products that our customers asked for that we didn’t focus on making them all easily available in a single place… until now!

Our new Cable App combines all of our products and features in one place, and provides a new, simple navigation system for ease of movement across your own institution and your partners.


Single sign-on

The Cable App now supports SAML 2.0 as an authentication provider – allowing your team to sign into our web app using your existing identity management platform.

Updated Risk Assessment methodology

We’ve updated our Risk Assessment methodology to ensure it takes into account the latest regulatory guidance, national risk assessments and best practices.

The new methodology is available for download in the Cable App once you’ve completed your Risk Assessment.


Company Profile as its own page

Our previous flow for onboarding partners required you to send a Company Profile questionnaire, Documents list and Risk Assessment all at the same time.

As we’ve worked with our customers to understand their onboarding needs, we’ve extracted Company Profile from within this flow, and made it its own feature. You can now send the questionnaire at any time, to any partner, from its very own page.


Transaction Assurance API

We are excited to announce the launch of our new data ingestion API for transaction data, to enable Transaction Assurance.

The API enables more efficient data transfer and real-time updates, speeding up onboarding time.

For more detailed information and instructions on how to use the Transaction API, please refer to our API documentation.


Sandbox for Financial Crime Assurance

Making onboarding as fast and slick as possible is an ongoing goal for us, and our new Sandbox environment enables us to get you going more quickly!

Now, when we receive data and start running checks for you, you’ll be able to see those checks in our Sandbox sooner, giving you the chance to provide feedback and move to “live” more quickly.


Alloy Integration

We have a new data integration option via webhook with Alloy, the identity decisioning platform.

  • For companies using Alloy, Cable can now seamlessly fetch data from Alloy that is necessary to run Cable’s effectiveness testing checks.
  • This enables Cable to pull real-time updates from Alloy every time an application undergoes a status change, as well as extract person and business attributes and evaluations from Alloy that are essential for conducting Cable checks.