Entity Account Statuses

Understand what account statuses mean at Cable, and how to use them

At Cable we run assurance checks over your entire population of entities. An entity can be a retail customer, a company, a beneficial owner, etc… If your organisation offers retail banking services, Cable would be assuring you that your retail customers are compliant with the regulations.

For example, Cable might be running a check like All retail customers have provided names. In this case, the entity for which you need to send account statuses for is the your retail customer. When we consider checks this, we are interested in:

  • the retail customers that are currently active, to accurately show how many are failing a check
  • the retail customers that have been offboarded so that we can stop showing them as failing a check

It is important to have all the entity account status data that you can provide, so that we can accurately show you the entities as they start or stop failing a check.

Cable considers the following entity account statuses, and these are their definitions:

  • APPROVED
    • An entity has been onboarded, and is able to transact
  • BLOCKED
    • An entity is no longer able to transact, for example their accounts are frozen, or their account is limited
  • CLOSED
    • An entity has been offboarded
  • PENDING
    • An entity is in a pending state, normally associated with being in the process of onboarding and not yet able to transact
  • REJECTED
    • An entity has been rejected during the onboarding process

The strucutre of your business, and the onboarding and offboarding flows that you have defined will influence how you send data to Cable. Therefore, to ensure best results, you should understand how your business handles your customers before mapping account statuses. We recommend that the developer integrating your systems with our API is able to talk to someone on the business side to make sure the data is correctly mapped. This will ensure that Cable always shows relevant information, and minimises the risk of wrong results.